Understanding crawl errors

This page explains crawl errors and warnings.

Errors

You might receive an error if:

  • the username or password you supplied were incorrect

  • a pathname to a directory was incorrect

  • a server name was incorrect

To see error messages:

  1. From the main menu select Data Sources

  2. Select a data source

  3. Click the Errors tab

    crawl error messages

Warnings

You might receive a warning if:

  • an item has a password so we can’t open it

  • system permissions don’t allow us to open an item

  • an item’s format has been corrupted somehow

To see warning messages:

  1. From the main menu select Data Sources

  2. Select a data source

  3. Click the Errors tab

    crawl warning messages

    The table in the lower part of the dialog shows a list of all the warnings

  4. Click a warning to see more information

Errors and warnings

In some cases you might see errors and warnings on this tab.